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Category Archives: Quality Improvement

Quality Improvement isn’t just for big corporations; information about how to continually improve your non-profit’s operation.

  1. Interviewing Tips for Non-Profit Organizations: Re-phrasing October 5, 2010

    Posted in Client Satisfaction, Market Research, Organizational Change, Program Evaluation, Quality Improvement.

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  2. Interviewing Tips for Non-Profit Organizations: Listening September 30, 2010

    Posted in Client Satisfaction, Market Research, Organizational Change, Program Evaluation, Quality Improvement.

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  3. Interviewing Tips for Non-Profit Organizations: 5 Tips for Successful Interviews September 29, 2010

    Posted in Client Satisfaction, Market Research, Organizational Change, Quality Improvement.

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  4. Interviewing Tips for Non-Profit Organizations: The Role of The Interviewer September 28, 2010

    Posted in Business Development, Market Research, Organizational Change, Quality Improvement.

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  5. Non-Profit Research Tips: The Satisfaction Equation September 21, 2010

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  6. Non-Profit Research Tips (5 of 5): Data Collection and Analysis September 15, 2010

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  7. Non-Profit Research Tips (4 of 5): Developing the Questionnaire September 7, 2010

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  8. Non-Profit Research Tips (3 of 5): Defining a Population September 1, 2010

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  9. Non-Profit Research Tips (2 of 5), Determine Methodology and Analysis Plan August 31, 2010

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  10. Doing the right thing October 20, 2009

    Posted in Business Development, Quality Improvement, Voice of Client.

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  11. Non-Profit Self-Evaluation (Download) July 29, 2009

    Posted in Business Development, Client Satisfaction, Organizational Change, Quality Improvement.

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  12. A Guide to Research Terms: Meanings and Usage May 26, 2009

    Posted in Market Research, Quality Improvement.

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  13. Focus on Human Services: Why Include the Voice of the Client in Your Quality Improvement Process? May 23, 2009

    Posted in Quality Improvement, Voice of Client.

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  14. Measuring “Quality of Life” in Human Services May 23, 2009

    Posted in Client Satisfaction, Market Research, Quality Improvement.

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  15. Continuous Quality Improvement May 23, 2009

    Posted in Quality Improvement.

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